It is always interesting to look at the different aspects of each team in order to understand how they become a top performer. It’s fascinating to see the similarities between business and athletic teams. As an ex-athlete and former sales manager, I tried to apply muscular business approaches. This helped me to motivate and stimulate my team. High-performing teams always have their eyes on the end goal and work together to achieve it. High-performing teams also realize that time is their most precious resource. They don’t waste time and take advantage of every opportunity. Prioritization is essential. Another aspect of a high-performing paradigm is culture. Sales managers are responsible for ensuring members have a purpose and a vision, receive valuable feedback, and are able to understand the procedures and ensure that organizational goals are achieved. Many activities are used to help build the culture. These are just a few.
The relationship between work performance and how Sales Managers interact with their teams is directly related. Two concepts are vital to building relationships: 1) the ability to give consistent, relentless feedback and 2) having essential conversations. Sales managers must be honest with their employees. Employees cannot take constructive feedback as unfavorable. Feedback must be accurate and timely. It is rude to wait too long before giving feedback. This will not help you correct the behavior.
2. Reward and Recognition
Individuals must feel valued and appreciated. Sales managers can reward and commend high-performing sales teams by giving them praises. Personalizing recognition is equally important. Mention should be personal and reflect the individual’s efforts. Generic rewards can damage credibility and relationships.
Sales managers must always be available to support customers. To ensure that performance plans are understood, measured, and monitored, Sales Managers need to be open to help sales professionals. Sales Managers should be available to assist with resolving immediate issues when they see them. This notion requires that Sales Managers are always general. Sales professionals must understand that the door is always open and not be smug.
Proactive status is better for high-performing teams. This means that Sales Managers must communicate the company’s mission, vision, and values. Members of the organization’s driving force must be informed by Sales Managers. This is the purpose statement that allows members to understand who they are working for and why. These questions will inspire passion and collaboration.
High-performance teams perform better when sales managers hire talent. To better fit an organization’s profile, the right people need to be engaged. The bus must have the right people. All passengers and drivers cannot be on the same bus as all other people. A proper balance must exist between the personnel.
Without proper coaches, no organization can survive. Many coaches are used by many sports teams to assist with various aspects of their performance. It is also essential in business. Mentorship is essential to reach the top and help members achieve their goals.
Without proper communication tools, no organization can survive. High-performance teams make use of all communication channels to communicate effectively. Non-communication is a problem, despite the many tools that are available. Sales managers must be able to walk around and meet salespeople. They need to be able to understand the issues and provide timely feedback. This is particularly important for virtual teams. Teams cannot function if there is no communication between them and their sales managers.
It is essential to build high-performing teams. It is why some companies thrive while others just survive. High-performing sales teams are aligned with the organizational strategy, goals, and direction. Better motivation, productivity, and performance are possible when all members work together towards an organizational goal.