Popular sociological theories today tend to believe that humans are not so different from animals. We are still savages, just reformed. This is not only a reductionist view, but it also seems inherently false. It appears that there are many aspects of humanity that distinguish us from animals. Our higher senses and self-awareness, as well as our interpersonal skills, place us at the top birth totem pole. How we treat each other and how we behave around them also contributes to who we are. This is known as Etiquette in a civilized society. Etiquette refers to a set of guidelines or norms that guide or dictate social behavior.
These standards are also applicable to the global economy that drives the industrialized world. Business Etiquette governs the social behavior of employees within a corporate culture. It is essential to know how to properly present yourself, communicate, interact, and do business with others. Professional Etiquette is necessary for harmonious business relationships in civilized industrial society. We will be focusing on three key traits that can make a workplace or business more professional.
How we present, ourselves speaks volumes about who we are as individuals and what we value. This is something that we intuitively grasp. We make sure we have the appropriate business attire before we go to a professional meeting. You must be clean and well-groomed. A warm smile, a friendly handshake, and standing straight are signs of confidence and authenticity. Eye contact is crucial because it conveys interest and attentiveness. This is a great way to make a first impression.
It is considered professional to address a person by their name at least two times in the first few minutes. This shows genuine interest and a personal connection to the person you are speaking with. Sometimes, a polite nod indicates interest in what they have to say. It is usually acceptable to avoid asking personal questions. However, the threshold of appropriateness varies from one culture to another. Another reason it is advisable to avoid any emotional problems is because of this. It is equally important to allow each other space to communicate without being interrupted.
Non-personal communication is also covered by the same communication etiquette. It is acceptable to reply to voicemails and e-mails as quickly as possible. Voicemails should be polite and concise. E-mails should not contain spelling errors or grammatical errors. E-mails should be professional in tone and must not have slang or pop-culture terminology. Avoid unnecessary exclamation marks and words in bold or underlining. These can be perceived as rude and aggressive.
A meeting is generally the setting or environment where professional etiquette can be converged. You should not arrive at an appointment more than five minutes before the scheduled start time. This is because the other person may still be preparing for the meeting or perhaps doing something else. You should not arrive late for an appointment. This can be rude and unprofessional. Discourteous behavior leaves others waiting, and it is considered disrespectful. It is a good idea to explain why one needs to leave early. This will ensure that everyone understands your reasons.
Business Etiquette Training is a crucial aspect of interpersonal relationships in the workplace. It encourages professionalism, respect, and due diligence to the codes of conduct and conduct that are expected in a legal business environment.